Technical QA Process

Outlined below are the steps when completing a Tech QA on a site that was just delivered by a builder. Links and Resources: Form and Rubric: https://wdsdesigns.com/tech-qa-rubric/ Tier 1 – QA Agent Review Completed Label: TechQA_Tier1_Completed Tier 2 – Builder 1 Label: TechQA_Tier2 Tier 2 – Builder 1 Review Completed Label: TechQA_Tier2_Complete Tier 3 –…

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Care Needs QA – Workflow

Care – Needs QA/W + M Needs QA Under no circumstances should Builders email or communicate directly with customers.Please rely on our Website Specialists to communicate with our customers. Middle click (Open in a new tab) the link under Summary Click on the dropdown in the top right that says “Ready for QA” and choose…

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