How to process a Feedback submission

When feedback is submitted through the OSD Portal a Jira ticket will be generated and filtered to a dashboard for the appropriate Leadership team to review.  After the ticket is reviewed and resolved the Reporter (person who submitted the feedback) will receive an email notification with notes from Leadership regarding the resolution of the ticket.…

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How to Submit Feedback for Builders or Website Specialists

If you’re working on a ticket where one of your colleagues failed to follow a process or made a mistake you can submit feedback through our Website Design Service Feedback Portal so that they will receive coaching about the issue. When providing feedback, our objective is to make our colleague stronger at their job so…

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