Builder Teams and their Access

This guide will outline which teams will have access to certain items for building and updating sites. Internal Builders/WPPS Internal Builders and WPPS typically have the same access to review and/or edit the following: Has Access CRM Access Customer Account dashboards (MYA or MYH) Website Security or Sucuri product in customer account DNS Review Publishing…

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How to Submit Feedback for Builders or Website Specialists

If you’re working on a ticket where one of your colleagues failed to follow a process or made a mistake you can submit feedback through our Website Design Service Feedback Portal so that they will receive coaching about the issue. When providing feedback, our objective is to make our colleague stronger at their job so…

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