Builder Teams and their Access
This guide will outline which teams will have access to certain items for building and updating sites. Internal Builders/WPPS Internal Builders and WPPS typically have the same access to review and/or edit the following: Has Access CRM Access Customer Account dashboards (MYA or MYH) Website Security or Sucuri product in customer account DNS Review Publishing…
Read MoreNew Build Tech Clarifications – Workflow
Under no circumstances should Builders email or communicate directly with customers.Please rely on our Website Specialists to communicate with our customers. From the dashboard, find the “New Build – Vendor Tech Clarification Needed” queue and click on a ticket number in the “Key” column. Scroll down to the subtasks. You should see a vendor subtask…
Read MoreNew Build – Workflow
Under no circumstances should Builders email or communicate directly with customers.Please rely on our Website Specialists to communicate with our customers. Panel Template Please adjust the title and notes accordingly.
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