Prodcast: Expedite Requests
Website Specialist 2/3 This episode of the Prodcast discusses the new build Expedite Request process.
Read MoreIssue Duplication
Hey team, we’re back with another episode of the designer’s desk. Today we will briefly chat about the importance of duplicating a customer’s issue and some steps on how to effectively duplicate. How to duplicate an issue
Read MoreProdcast: Prioritizing a Ticket
Website Specialist 1 This episode of the Prodcast discusses prioritizing Marketing Services and Post-Publish tickets.
Read MoreProdcast: Checking the Dates
Website Specialist 2/3 This edition of the Prodcast discusses one of the most easily avoidable but also one of the easiest things to miss on a new build project: Checking the Customer Due Date and the Appointment Date.
Read MoreProdcast: Home Page Performance
Home Page Performance: This video talks about one of the newest and most impactful updates to our initial consultation and website design process: Home page performance.
Read Morewhat the JIRA
How do i navigate jira and find all the things i can find? What is the basic structure of a ticket. where are notes? what if i cant find what i think i should find are there places where stuff hides?
Read MoreWhat makes a great logo?
Hey WDS! This episode Designer’s Desk focuses on the Logo Design Team as we discuss the question: What makes a great logo? In addition, members of our Logo Team also share some valuable (and long-awaited) insights on how to guide our clients towards the perfect logo for their business. As always, get in touch with leadership…
Read MoreBOTD Chat and Scope
Hey WDS Team! In an effort to improve our department as a whole and empower each of you individually, the build team has decided to start a new tradition. Many of you may remember the monthly emails with tips and tricks, well we are going to bring back a version of that regarding common build…
Read MoreSubscribe Modules
Reminder on how subscribe modules work, and that they’re meant to connect to email marketing services such as MailChimp to comply with spam laws. Subscribe Forms
Read MoreL2 chat history
WSs can see their full history here https://l2chat.godaddy.com/history.php there’s no need to keep botd window open Included this topic in https://wdsdesigns.com/idea/botd-scope/
Read MoreMYA Login
How to help a customer that can’t log into wordpress from MYA (gets login page) Login Troubleshooting
Read MoreIdentifying Correct Membership set ups
How to differentiate between different membership plugins and their functionalities
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