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Call Log Notes

Caller Name

Phone Number

Domain

Site Live?

Call Type

Customer Type

WDS Chat Consulted

Chat ID

Reason for Call

Actions Taken

Expectations Set/Next Steps

Steps to live

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Call Log Notes

Customer's Name

Phone Number

Domain

Customer Temperament

Temperament notes

Missing Items

Next steps

Helpful information for next guide/next steps

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Zoom Link Converter

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Website Specialist I exclusive tools.

OOS SLA Calculator

Project Type(Required)

No labels are needed
Set the Customer Due Date to be 7+ business days away
Please follow the normal Expedite/OOS process if needed

Number of pages? (Do NOT count Contact and Blog pages)

5 pages or less

6 to 10 pages

11 pages or more

Standard WP Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Standard WP Word Count

Number of images?

50 or less Images

More than 50 Images

Standard WP Image Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

More than 25 Hyperlinks/deadlinks

Standard WP Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 10+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Number of pages? (Do NOT count Contact and Blog pages)

5 pages or less

6 to 10 pages

11 pages or more

Standard WP + MS Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Standard WP + MS Word Count

Number of images?

50 or less Images

50 to 100 Images

More than 100 Images

Standard WP + MS Image Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

More than 100 Hyperlinks/deadlinks

Standard WP + MS Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 10+ business days away
All expedites must only be requested directly to your Team Manager

Label needed: "ESL"
Set the Customer Due Date to be 12+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Number of pages? (Do NOT count Contact and Blog pages)

10 pages or less

11 to 15 pages

More than 15 pages

Premium WP Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Premium WP Word Count

Number of images?

50 or less Images

51 to 100 Images

More than 100 Images

Premium WP Image Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

More than 100 Hyperlinks/deadlinks

Premium WP Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 14+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines, or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Number of pages? (Do NOT count Contact and Blog pages)

10 pages or less

11 to 15 pages

16 to 20 pages

More than 20 pages

Premium WP + MS Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Premium WP + MS Word Count

Number of images?

50 or less Images

51 to 100 Images

101 to 200 Images

More than 200 Images

Premium WP + MS Image Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

101 to 200 Hyperlinks/deadlinks

More than 200 Hyperlinks/deadlinks

Premium WP + MS Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 14+ business days away
All expedites must only be requested directly to your Team Manager

Label needed: "ESL"
Set the Customer Due Date to be 18+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines, or discuss further options with your TM/TL
OOS/Expedite requests can only be requested directly from your TM/TL

Number of pages? (Do NOT count Shop, Contact, and Blog pages)

7 pages or less

8 to 11 pages

More than 11 pages

W+M Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

W+M Word Count

Number of images?

100 or less Images (Including 1 per product)

More than 100 Images (Including 1 per product)

W+M Image Count

Product count (Choose which option that applies)

100 or less products (each variation counts as a single product)

More than 100 products (each variation counts as a single product)

W+M Product Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

More than 100 Hyperlinks/deadlinks

W+M Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 10+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Number of pages? (Do NOT count Shop, Contact, and Blog pages)

7 pages or less

8 to 11 pages

12 to 15 pages

More than 15 pages

W+M + MS Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Woo Word Count

Number of images?

100 or less Images (Including 1 per product)

101 to 200 Images (Including 1 per product)

More than 200 Images (Including 1 per product)

W+M + MS Image Count

Product count (Choose which option that applies)

100 or less products (each variation counts as a single product)

101 to 200 products (each variation counts as a single product)

More than 200 products (each variation counts as a single product)

W+M MS Product Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

101 to 200 Hyperlinks/deadlinks

More than 200 Hyperlinks/deadlinks

W+M MS Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 10+ business days away
All expedites must only be requested directly to your Team Manager

Label needed: "ESL"
Set the Customer Due Date to be 12+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Number of pages? (Do NOT count Shop, Contact, and Blog pages)

7 pages or less

8 to 15 pages

More than 15 pages

Woo Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Woo Word Count

Number of images?

70 or less Images

71 to 100 Images

More than 100 Images

Woo Image Count

Product count (Choose which option that applies)

25 or less products (or 15 or less products with options)

26 to 100 products (or 16 to 60 products with options)

More than 100 products (or more than 60 products with options)

Woo Product Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

More than 100 Hyperlinks/deadlinks

Woo Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 14+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Number of pages? (Do NOT count Shop, Contact, and Blog pages)

7 pages or less

8 to 15 pages

16 to 20 pages

More than 20 pages

Woo + MS Page Count

Word count (Choose which option that applies)

None of the pages are over 2000 words

There are page(s) with over 2000 words

There are page(s) with over 3000 words

Woo + MS Word Count

Number of images?

70 or less Images

71 to 100 Images

101 to 200 Images

More than 200 Images

Woo + MS Image Count

Product count (Choose which option that applies)

25 or less products (or 15 or less products with options)

26 to 100 products (or 16 to 60 products with options)

101 to 250 products (or 61 to 150 products with options)

More than 250 products (or more than 150 products with options)

Woo + MS Product Count

Number of Hyperlinks/deadlinks?

25 or less Hyperlinks/deadlinks

26 to 100 Hyperlinks/deadlinks

101 to 200 Hyperlinks/deadlinks

More than 200 Hyperlinks/deadlinks

Woo Link Count

No labels are needed
Set the Customer Due Date to be 8+ business days away
Please follow the normal Expedite process if needed

Label needed: "ESM"
Set the Customer Due Date to be 14+ business days away
All expedites must only be requested directly to your Team Manager

Label needed: "ESL"
Set the Customer Due Date to be 18+ business days away
All expedites must only be requested directly to your Team Manager

This project is outside of the extended scope process
Please adjust the content to be within the extended scope guidelines or discuss further options with your TM/TL
Please do not send an Expedite or OOS request for this project

Business Day Calculator

Today's Date:

Future Date Required?

Select Build Time (# Days):

Select number of holidays to include:

Additional Days for GA / QA (# Days):

ESM/ESL only: Sending up site after 4 PM AZ?

⚠ IMPORTANT: ⚠

Select the option above to add an extra business day if you are sending up a site after 4 PM AZ.

Content Submission Due Date: Fri Jan 19 2024

Project Due Date: Wed Jan 31 2024

Appointment Date: Thu Feb 01 2024

New Builds
Out of Scope Calculator

Your Email*
Additional Pages
Additional Products
Additional Products w/ Options
Additional Images
Additional Form Fields
Additional Embed Codes
Additional Hyperlinks
Minutes to Quote
Cost to Customer (if they have updates)
Cost to Customer (if no updates time available)

Current Time

Pacific Time (PST) -
Mountain Time (MST) -
Central Time (CST) -
Eastern Time (EST) -

See Additional Time Zones

Hub Dashboard

Resource Links

Info

Resources

Tools

Customer Facing

Call Log Notes

Call Log Notes

Zoom Link Converter

OOS SLA Calculator

Business Day Calculator

Today's Date:

New Builds Out of Scope Calculator

Current Time

New Builds
Out of Scope Calculator