Help Guide Change Log
GoDaddy Payments and Subscriptions
2/6/2023 – Adjusted Title and added tags for better search results.
Who Can Help Me?
3/1/2022 – Added the GD Social extension to the Department Phone Numbers and Extensions table
3/2/2022 – Added CAS (Commerce Advanced Support) to table
3/7/2022 – Adjusted “Vendor Team” to “Vendor Team/Prod” in the email distro table
4/15/2022 – Added the CAS slack channel, #gd-payments-oncall, to the main table and the helpful slack channels
10/27/2022 – Added WPPS & DIY chat info, changed x.co/pwschat links to x.co/chat
12/29/2022 – Format updates
Contact Form Troubleshooting
4/30/2021 – Added Step 7 AND adjusted last sentence from “reach out to BOTD” to “Submit a TC”.
5/4/2021 – Expanded on Testing, Added resolution steps, Adjusted main steps for accuracy
4/26/2022 – Added O365 SPF record information
5/9/2022 – Added a section under step 2 of Testing about avoiding the word test in submissions.
5/19/2022 – Added domain info to SPF section
5/25/2022 – Added additional information about SPF records and Quarantine Notices
7/11/2022 – Added “After testing, regardless of the outcome, please do not put the defaults back in place.” to End of testing section.
12/8/2022 – Adjusted layout of doc to a slightly easier to read format.
12/29/2022 – Format updates
1/6/2023 – Updating testing info to indicate the rep should use their GoDaddy email for testing
DIFY vs. DIY
7/21/2022 – Added “Premium plugins and Core will not be provided to our DIY customers.”
12/29/2022 – Format updates
Functionality Form V1
4/19/2022
- Added “This should be text only, no special characters should be entered.” to the Customer Business Name section.
- Added “ALERT: Save and Continue Later has been temporarily removed to work out some bugs!” to the Save and Submit section
12/29/2022 – Format updates
Custom Fonts
2/7/2022 – Added the following to the first paragraph: “for our Premium+ customers”
12/29/2022 – Format updates
Limits
8/4/2021 – Adjusted article from “File Upload Limits” to “Limits” and added information on File/Image Quantity Limits, Products, and Pages/Posts.
8/5/2021 – Updated File Upload Limits section to the most recent information from the GoDaddy help article.
12/29/2022 – Format updates
1/14/2022 – Added Link to Accepted File types